In Canada, shipping is free on orders over $50. For orders under $50, shipping is $9.95. Certain territories and remote areas will incur an additional surcharge. Please refer to the list below to check if this surcharge applies to your shipping addre

In Canada, shipping is free on orders over $50. For orders under $50, shipping is $9.95.Certain territories and remote areas will incur an additional surcharge. Please refer to the list below to check if this surcharge applies to your shipping address:<img src="https://attachments.gorgias.help/z8QbV2PGoWn6ogeP/hc/PG09N6gOzl64j5gK/2024090411-539cf8da-bf2e-46c6-8576-8d5e1dcc1974-canada%20surcharge%20table%202024.jpg.webp" class="fr-fic fr-dib" style="width: 575px;">What happens after I&apos;ve placed my order?<ul><li>Within 5 minutes you&#x2019;ll receive an Order Confirmation email with your order number and cart details</li><li>Your order will be dispatched from our warehouse within 1-2 business days</li><li>Once dispatched, you&#x2019;ll receive an Order Shipped email with your tracking number&#xA0;</li><li>Your order will be delivered between 2-8 business days - if you live in a metro area your order will be delivered faster than those living in a rural or regional area.</li></ul>Unfortunately, we are unable to ship to PO Box addresses, or anywhere outside of Canada. To place an order in the United States, please <a href="http://www.lovetodream.com" rel="noopener noreferrer" target="_blank">click here</a> or <a href="https://www.amazon.ca/stores/LoveToDream/page/5F445F5F-CFE0-44F6-8750-65A4B7D57591?ref_=ast_bln" rel="noopener noreferrer" target="_blank">click here to visit our Official Love to Dream&#x2122; Canada Amazon store</a>.&#xA0;

Shipping & Delivery

To successfully return your order, your items:. Please note that:. Promotional Items. Click here to start a return. Products Purchased from Love to Dream™ Retailers

To successfully return your order, your items:<ul><li>Must be returned within 30 days of purchase</li><li>Must be unused, unworn and in the original packaging</li></ul>Please note that:<ul><li>Items that have been used, washed or worn or are not in their original packaging may be rejected</li><li>The cost of return is at the customer&apos;s expense, unless an incorrect item has been sent, or the item received is deemed faulty</li><li>Clearance items are final sale and cannot be exchanged, returned or refunded</li><li>Bundle items cannot be exchanged or refunded individually. If you believe you have a faulty item, please continue with this returns process.</li></ul>Promotional Items<ul><li>Subject to the terms and conditions of any promotion, products purchased prior to the commencement of a promotion, and which are later included in a promotion at a discounted price, are not eligible for a refund of the amount that is the difference between the original purchase price and the discounted price under the promotion, and may only be eligible (subject to the other terms and conditions of this policy) for a refund at the original purchase price.</li></ul><a class="fr-strong" href="https://lovetodream.ca/a/returns" rel="noopener noreferrer" target="_blank">Click here to start a return.</a>&#xA0;Products Purchased from Love to Dream&#x2122; Retailers&#xA0;<ul><li>Refunds or exchanges on products purchased from any of our retail partners (including Target, Amazon, BabyList etc.), need to be processed with that same retailer. Please contact your store of purchase directly for a refund or exchange.&#xA0;</li><li>Love to Dream&#x2122; reserves the right to assess the condition of the returned goods prior to offering a replacement. This may result in the product needing to be sent to our Head Office in Sydney for assessment. A replacement may be refused if the fault is deemed as normal &#x201C;wear and tear&#x201D; rather than of a manufacturing origin. If the fault is deemed to be of a manufacturing origin, the product will be replaced and returned to you as soon as possible. Shipping charges associated with the product beings sent back to the purchaser will be covered by Love to Dream&#x2122;.</li></ul>

Returns & Exchanges

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Love to Dream™ Canada

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Orders & Delivery

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